So I had landed a job at a pet store at a local mall in the rich part of town... It lasted two weeks. That's all the time they gave me to learn my way around the place. Then they fired me, saying that while I was enthusiastic, I didn't know the job well enough. Maybe I would've if they bothered to properly TRAIN ME I would've.
Here were their rules:
* Go around and say "Hi" to EVERYONE. Everyone? Really? What about at lunch time when there are over 32 people crammed into our tiny store? What do you want me to do, get a megaphone? Maybe I said "hi" to all the wrong people because I chose to treat everyone as equals rather than just talk to the rich.
* "Go put that together". No problem. I got it mostly together but couldn't get the water bottle right and when I asked for help, "figure it out for yourself". When I think I have it right they tell me that I have it backwards. Someone FINALLY corrects me and it was EXACTLY the way I had it the first time I hooked it onto the cage.
* "Front the store" (put everything out of place in order) but "look after the costumers and the animals in the play pen so no one steals anything. The merchandise is at the back of the store. The puppies are in the front. Anyone who does not have previous experience doesn't instantly know how to look after both at once while everyone else abandons their post. I'm sorry but if its between a five dollar collar and a $2000 dollar dog. I'm watching the dog.
* When people asked for rodents, fish, spiders, lizards, etc. I had no idea what to do because I wasn't SHOWN what to do so half of my commissions for the first week went to other people.
What I had to do:
* I had issues getting the store ready for customers. I had to vacuum the floor, clean cages, feed animals, water animals, mist hermit crabs and certain species of lizards, check for dead animals, remove dead animals, etc. mostly BY MYSELF and then open the gate all in UNDER an hour! Excuse me for being a little slow because I never did half of this before.
* Tend to customers. That means working over the kids as much as the adults. So I would hold animals for the kids to pet. Their parents were VERY appreciative of that.
* Learn about products/animals. The internet is a wonderful thing and I spent 90% of my waking time researching for this job.
* Look up the number on a puppy's collar and go to their index card for the price and say, "He/She had all of her shots and deworming. He/She is 14 weeks old. He/She is $1199". Did it.
What I missed:
* That bloody water bottle, a dead rat that I thought was SLEEPING a couple of hours ago apparently was being eaten by other rats. What am I supposed to do? Shake every cage? No one else did that.
* Not being able to say "hi" to 32 people at once. NO ONE else was doing this! No one even said "hi" to the rich customers! I was the only one forced to to this. Why? No idea....
* Not being fast enough to have everything 100% perfect for the customers in under an hour. Like I sad, I never did most of this stuff before. I've had fish, a hamster, cats, and dogsat for my grandmother. Never had a lizard, snake, spider, guinea pigs, rabbits, chinchillas, etc. AND lizards ALL have different diets. Some with fruit some without some with crickets. The desert ones don't get misted but all the others do. Don't forget to mist the birds and hermit crabs. Don't mist the scorpian.
* Not knowing where everything was. I'm NEW. HELLO?! Also, they didn't have any of the isles labeled so not even the customers could find anything.
What I did right:
* I was polite, friendly, and extroverted. For people who know me in real life that is a huge shock. I'm usually polite, but I'm so introverted that I sometimes forget my manners. I'm friendly-ish but kind of shy, which people mistake for "snobby". I'm quiet and introverted (though certainly not online) because I have a slight issue with stuttering when I'm nervous.
* I sold a $65 dollar rabbit. The rabbit unfortunately went to an asshole and I REALLY didn't want to sell it to him but my boss kept giving me these looks that said that I'd be canned right then and there if I didn't. Apparently the only care about money and not whether or not the animals go to a good home.
* I sold a $900 puppy. I even carried it out the to man's car. He was a 60 year-old man who was crippled in Vietnam and was crying over his recently deceased dog. He kept saying, "I"m sorry. I'm crippled." I kept saying, "Thank you for serving our country and protecting our freedom." I made a CRYING man SMILE, which apparently meant nothing to them.
* I made several sales regarding fish, mice, rats, and hamsters.
* Went to another co-worker if I didn't know something by saying, "I apologize, I'm new. I'll find someone who can answer your question, sir/ma'am."
What I learned:
* Ignore the poor/middle class. They are worthless. Only be polite to the wealthy.
* No matter how much time you spend researching for a job it doesn't mean that you'll be good at it.
* Don't warn people about the negative traits of an animal. Just sell it. Nevermind that they could return the animal at any time for a FULL REFUND. Mind you, I only ever did this for the rodents because they are active at night and will keep you up with their antics. No one likes cranky children.
* Sell an animal to whoever wants them no matter what, even if you have a REALLY BAD feeling that that person is going to abuse/neglect the animal. I don't know why this surprises me in the least considering how many orphans wind up in homes with "parents" who will abuse/neglect them because they only want the government money that comes with taking children in.
Would I ever work for another pet store?
I LOVE animals, but I would rather work with the ASPCA, where you actually have to give over two personal references to ensure that you are a fit pet parent. It might not be much but still....
How am I screwed now?
I HAD a job as a maid, but she hired someone else so my hours with her were cut in half. Also, my boss at that job is pregnant and its only her, the other woman, and me. So I'll be out of a job for about four weeks. I can only hope that this new woman doesn't work out. In the mean time, I'm looking for ANOTHER job yet again. I can't find one in my field (English and Web/Graphic design) because they want experience over education. Wonderful. College just doesn't seem to be worth it's salt anymore.
Thus ends my rant. Thank you. I needed to get this off my chest.